Privacy Policy

1. Introduction

This Privacy Policy explains how Blue Bolt Cargo and Courier (“we”, “us”, or “our”) handles personal information collected through our website, tracking tools, enquiry forms, and customer support channels. By using our services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following information when you interact with us:

• Contact details such as full name, email address, and phone number
• Shipment details including pickup/delivery locations, cargo description, and tracking references
• Business details needed for quotations, invoices, and customs documentation
• Messages you send through our contact form, WhatsApp, email, or phone
• Technical data such as browser type, device information, and pages visited

3. How We Use Your Information

We use your information to:

• Provide courier, freight, and logistics services
• Respond to enquiries, quotes, and support requests
• Track shipments and share delivery updates
• Improve our website, operations, and customer experience
• Meet legal, regulatory, and accounting requirements

4. Sharing of Information

We do not sell your personal information. We may share limited data with trusted partners such as carriers, customs agents, payment processors, and IT service providers only when needed to complete your shipment or operate our business. We may also disclose information when required by law.

5. Data Security

Blue Bolt Cargo and Courier takes reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. No method of transmission over the internet is fully secure, so we encourage you to share sensitive information carefully.

6. Data Retention

We retain personal and shipment-related information only as long as needed for service delivery, customer support, dispute resolution, and legal or accounting obligations.

7. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also ask us to limit certain processing activities where legally permitted. To make a request, contact us using the details below.

8. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve performance, remember preferences, and understand how visitors use our pages. You can control cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party sites or map services. We are not responsible for the privacy practices of those external websites. Please review their policies separately.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date. Continued use of our services after changes means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how Blue Bolt Cargo and Courier handles your data, please contact us: